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FAQ

Yes, you can order more than once. However, the shipping costs apply to each order. To save shipping costs, you should order all items at once.
No, these are fixed prices without quantity discount.
Yes, this is possible.
Please contact the store support at: mail@holfeldershop.de

Please use the size charts provided for each item.

As each hoodie and sweater is made to order and uniquely crafted for you in Munich, we are unable to offer returns. If the size isn't quite right, we are sure you will make someone else happy.


Faulty items are excluded. In such cases, please contact our shop support at:

mail@holfeldershop.de

As personalized items are created specifically for you, we are unable to accept returns or exchanges. 

Please check your personalisation details carefully before completing your order, including spelling, names, numbers, and any other customised information. Once your personalised item has entered production, we are unable to make changes, cancel the order, or offer a return or exchange. 

 If your item arrives damaged or the personalisation is incorrect due to an error on our side, please contact AllianzStore@holfeldershop.de and we will be happy to help.

To create an account, select Register and follow the steps provided. You will need to provide your required details and create a password. 

 If you are an Allianz employee, please register using your company email address to ensure you receive access to the additional employee features available through the store.

The Allianz Store is available for both Allianz employees and external users.  

 External users can create an account and access the store to browse and purchase available products.  

 Allianz employees can register using their company email and, once logged in, will have access to additional employee-only content.

If you have registered as an Allianz employee but cannot access employee-only content, please check that you have used your company email address when creating your account and that you are logged in.   

If you continue to experience issues, please contact AllianzStore@holfeldershop.de for assistance.

By clicking on "[Agree / Accept all / etc.]" you also give your consent to the disclosure of your behavior in our store to our partner, shopware AG (Ebbinghoff 10, 48624 Schöppingen, Germany), which cannot assign this data to you personally, but may process it for its own purposes (e.g. product improvements, market behavior analyses).