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FAQ Gift Card

This gift card can be used as a payment method to purchase items in our online store.
The gift card is valid until 31 December 2026. Any remaining balance must be used before this date, as expired gift cards cannot be redeemed.

You can redeem your gift card at checkout / shopping cart: 

  1. Add your selected items to the cart.
  2. Proceed to checkout.
  3. Enter the gift card code in the designated gift card or promo code field. 
  4. The value will be applied to your order total.

Yes, the gift card can be redeemed exclusively in our online store.
Yes. If the total order value is less than the gift card balance, the remaining amount can be used for future purchases until the expiry date.
If your order total is higher than the gift card value, you can pay the remaining balance using another available payment method at checkout.
Yes, the gift card can be used toward products and shipping costs, unless otherwise stated.
No, gift cards are non-refundable and cannot be exchanged for cash.
Please contact our customer support team with your gift card code, order number and any relevant details. We’ll be happy to assist you.
By clicking on "[Agree / Accept all / etc.]" you also give your consent to the disclosure of your behavior in our store to our partner, shopware AG (Ebbinghoff 10, 48624 Schöppingen, Germany), which cannot assign this data to you personally, but may process it for its own purposes (e.g. product improvements, market behavior analyses).